Privacy Policy for Image Home Healthcare

At Image Home Healthcare, your privacy is our priority. We adhere to the National Disability Insurance Scheme (NDIS) guidelines and the Australian Privacy Principles to ensure the protection of your personal information. This privacy policy outlines our practices in collecting, using, disclosing, and managing your personal data.

1. Information Collection

• We collect personal information necessary for providing our services, including:
  
  • Medical history
  • Contact details
  • Specific care needs
• Information is gathered through forms, consultations, and interactions with our staff.

2. Purpose of Information Use

• Your information is used exclusively for:
  
  • Delivering quality care and support services
  • Communication regarding service updates and evaluations
  • Ensuring compliance with legal obligations

3. Information Disclosure

• We are committed to confidentiality and will not share your personal information with third parties without your consent, except when required by law or to provide necessary services.

4. Data Security

• We implement industry-standard security measures to protect your personal information from unauthorized access, manipulation, or disclosure.

5. Access and Correction

• You have the right to access your personal information and request corrections. To facilitate this, please contact us using the information provided below.

6. Changes to This Policy

• We may update this Privacy Policy from time to time. Any changes will be posted on our website, and significant changes will be communicated directly to you.

7. Contact Us

• For inquiries about this policy or our information handling practices, please reach out via:
  
  • Phone: [Your Contact Number]
  • Email: [Your Contact Email]
  • Address: [Your Physical Address]

Your trust is essential to us, and we are dedicated to ensuring the confidentiality and security of your personal information while providing you with exceptional care in alignment with NDIS standards.